However, if one of the wires inside the toaster were to accidently come in contact with the metal case, the case will be made electrically common to the wire, and touching the case will be just as hazardous as touching the wire bare. Whether or not this presents a shock hazard depends on which wire accidentally touches:
If the "hot" wire contacts the case, it places the user of the toaster in danger. On the other hand, if the neutral wire contacts the case, there is no danger of shock:
To help ensure that the former failure is less likely than the latter, engineers try to design appliances in such a way as to minimize hot conductor contact with the case. Ideally, of course, you don't want either wire accidently coming in contact with the conductive case of the appliance, but there are usually ways to design the layout of the parts to make accidental contact less likely for one wire than for the other. However, this preventative measure is effective only if power plug polarity can be guaranteed. If the plug can be reversed, then the conductor more likely to contact the case might very well be the "hot" one:
Appliances designed this way usually come with "polarized" plugs, one prong of the plug being slightly narrower than the other. Power receptacles are also designed like this, one slot being narrower than the other. Consequently, the plug cannot be inserted "backwards," and conductor identity inside the appliance can be guaranteed. Remember that this has no effect whatsoever on the basic function of the appliance: its strictly for the sake of user safety.
Some engineers address the safety issue simply by making the outside case of the appliance nonconductive. Such appliances are called double-insulated, since the insulating case serves as a second layer of insulation above and beyond that of the conductors themselves. If a wire inside the appliance accidently comes in contact with the case, there is no danger presented to the user of the appliance.
Other engineers tackle the problem of safety by maintaining a conductive case, but using a third conductor to firmly connect that case to ground:
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